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Home / FAQ / How can I delete my account?

How can I delete my account?

A

How can I delete my account?

Please contact us via E-Mail to delete your account. Make sure to include your support pin in your E-Mail. It’s used to verify your account ownership. Please note that your orders and data related to your orders will not be deleted alongside your account. This may include personal data like your full name, address, order history and more.

If you decide to delete your account, you’ll lose access to your account dashboard and some other features. Your saved addresses and cards will be deleted, and you won’t be able to sign in using your account anymore.

Please note that we can only delete your account after all your orders are completed. We are unable to restore deleted accounts.

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Edition Bossard Wettstein
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