We are currently experiencing issues with the order tracking, but we‘re working on resolving it as quickly as possible.
After we have prepared your order, it is ready for shipment. This means that the shipment will be handed over to the Swiss Post or has already been handed over, but the post office has not yet registered the shipment yet and therefore the parcel tracking is not available. We cannot speed up this process, but we still take handle your package with the utmost care. We recommend you to simply check again after a few hours.
If there is still no update available 48 hours after you receive the tracking number, you can contact us and we‘ll be happy to help.